Support Service

Installation Guidance — So the Unit Runs Right From Day One

Overseas projects often lack transformer-specific installation expertise on site. JINXING provides English manuals, remote support, pre-energization checklists and optional on-site supervision so your team commissions the unit correctly the first time.

What This Service Covers

  • English installation and commissioning manual
  • Remote support via video, email and WhatsApp during install
  • Pre-energization checklist and witness test procedure
  • Optional on-site supervision engineer (project-dependent)
  • Spare parts and commissioning tool list
  • Troubleshooting guide for common site issues

How It Works

1

Pre-Delivery

Manuals, checklists and tool lists sent before the transformer ships so your team can prepare.

2

Installation

Remote support via video and WhatsApp during unloading, positioning and connection.

3

Pre-Energization

Step-by-step checklist and witness test procedure before first energization.

4

Commissioning

Guidance through commissioning tests and handover — optional on-site engineer available.

Why Choose JINXING

📖

English Manuals

Clear, illustrated installation and commissioning manuals.

📹

Remote Support

Video, email and WhatsApp support during installation.

☑️

Checklists

Pre-energization checklist ensures safe first startup.

👷

On-Site Option

Dedicated supervision engineer available for complex projects.

JINXING transformer engineering and manufacturing
END-TO-END SUPPORT

One engineering team, from specification to service

This service is part of a connected workflow. Move between engineering, manufacturing, testing, installation and after-sales support without restarting the technical conversation.

Need installation support?

We provide manuals, remote guidance and on-site supervision for your project.

Site Support

Installation & After-Sales Guidance

Transformer installation and after-sales service
Clear installation checks, commissioning guidance and practical troubleshooting support help the equipment enter service smoothly.
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