3-Year Free Warranty
Every transformer ships with a 3-year free warranty plus lifetime maintenance support. Spare parts and on-site service available worldwide.
Get In Touch
Contact Us for Professional Transformer Solutions
Our technical team is ready to provide you with customized power transformer solutions, competitive pricing, and comprehensive after-sales service support.
Power Transformer Solutions for Your Business
24/7 Engineering Support
Our technical team responds within 1 hour during business days and within 4 hours on weekends. WhatsApp, email, and phone channels all covered.
OEM / ODM Customization
Custom voltage, capacity, enclosure color, branding and packaging. Full private-label and OEM service with 10+ years experience exporting to 30+ countries.
Contact Information
Address
Xinzheng District, Zhengzhou, Henan Province, China
Phone
+86-16638201892Working Hours
Mon-Fri: 9:00-18:00 (GMT+8)
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Fill in the form below and our team will respond within 24 hours.
FAQ
Frequently Asked Questions
Find quick answers to common questions about our products, services and cooperation process.
What is your minimum order quantity (MOQ)?
For standard models (S11, S13, S20/S22, SCB10/14/18, KBSG), MOQ is 1 unit. For custom OEM orders, MOQ is typically 5 units to cover tooling and testing setup. We also accept sample orders for trial cooperation.
What is the typical lead time?
Standard models ship within 15-25 working days after deposit. Custom OEM orders typically require 30-45 working days depending on specification complexity. We provide a firm delivery date in every quotation and update you weekly on production progress.
Do you support OEM and private-label manufacturing?
Yes. We have 10+ years of OEM/ODM experience for clients in 30+ countries. We customize voltage ratios, capacity, enclosure color, nameplate branding, packaging, and documentation. NDA is available upon request.
What certifications do your products have?
Our products are certified to ISO 9001, ISO 14001, ISO 45001, CE (EU), and China MA Mine Safety. We also provide SGS test reports and can apply for additional regional certifications (UL, CSA, KCS, GOST, etc.) on request.
What is your warranty and after-sales policy?
Every transformer ships with a 3-year free warranty covering manufacturing defects. We also provide lifetime maintenance support, free technical consultation, and a guaranteed 48-hour spare-parts dispatch worldwide.